Welcome to Kiya Jewels. These Terms of Service ("Terms") govern your use of the Kiya Jewels website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

We reserve the right to modify, update, or replace these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

2. Products and Pricing

• We strive to ensure that product descriptions, images, and pricing are accurate.
• Product colors may vary slightly due to screen settings and photography.
• All prices are displayed in Indian Rupees (INR) unless otherwise stated.
• We reserve the right to change product prices without prior notice.

3. Orders

• All orders are subject to acceptance and availability.
• We reserve the right to refuse or cancel any order at our discretion.
• If payment has been received for a canceled order, a refund will be issued to the original payment method.

4. Payment

We accept payments through approved payment gateways and methods displayed on our website.

By making a purchase, you represent and warrant that:

• You are authorized to use the chosen payment method.
• The information provided is accurate and complete.

5. Shipping and Delivery

• Delivery timelines are estimates and may vary due to courier delays, weather conditions, holidays, or other circumstances beyond our control.
• Kiya Jewels is not responsible for delays caused by third-party shipping providers.
• Customers are responsible for providing accurate shipping information.

6. No Return and No Refund Policy

All sales are final.

Kiya Jewels does not offer returns, exchanges, or refunds for products once delivered, except in cases where the customer receives:

• A damaged product,
• A defective product, or
• An incorrect item.

Any such issue must be reported within 48 hours of delivery along with supporting photos and an unboxing video.

Kiya Jewels reserves the right to determine eligibility for replacement after review.

7. Intellectual Property

All content on this website, including but not limited to:

• Logos,
• Product images,
• Graphics,
• Text,
• Designs,
• Website content,

is the property of Kiya Jewels and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. User Conduct

You agree not to:

• Use the website for any unlawful purpose.
• Attempt to gain unauthorized access to our systems.
• Upload malicious software, viruses, or harmful code.
• Interfere with the operation or security of the website.

9. Limitation of Liability

To the maximum extent permitted by law, Kiya Jewels shall not be liable for:

• Indirect, incidental, or consequential damages,
• Loss of profits or business opportunities,
• Delays in delivery caused by third parties,
• Damages arising from misuse of products.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

10. Product Care

Customers are responsible for following any care instructions provided with the products.

Normal wear and tear, improper handling, exposure to chemicals, perfumes, water, or misuse may affect product appearance and are not considered manufacturing defects.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the courts located in [Your City, State].

13. Contact Information

For any questions regarding these Terms of Service, please contact:

Kiya Jewels
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address]

By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.